Return & Refund Policy

Return & Refund Policy

1. Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition as received
• The item must be in its original packaging
• Proof of purchase (order number or receipt) is required

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made items
• Final sale or clearance items
• Items marked as non-refundable

3. Return Process

To start a return, please contact us at:
service@pamcval.com

Please include:

• Order number
• Reason for return
• Photos (if the item is defective or damaged)

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Original shipping fees are non-refundable
• We recommend using a trackable shipping service

5. Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

• Refunds will be processed within 5–10 business days
• Refunds will be issued to the original payment method

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

7. Contact Information

For any questions regarding returns and refunds, please contact:
service@pamcval.com